The ratings were good but I hate this laptop. The laptop is just as wide as my wonderful Microsoft Surface Book which stopped typing all together. I owned it for quite a few years but you can't get most laptops repaired anymore.
However, this model of Dell is very short therefore the size of the type is very small so I now have to hold this computer up on my chest instead of on my lap in order to use it. The problem is that all the edges are very sharp. No matter what position I try, my wrist bones rest on the sharp edges and becomes very painful. Also, as I am using this computer right now on your comments page, the height of this comment section is only 3 1/4 inches high even though it is sufficiently wide. I took a picture with my cellphone of the ridges left into my wrist bones to prove my case. However, I have no idea how to get that photo to you.
A couple days ago, I lifted this computer over my head to pretend I was going to throw it out the window or slam it onto the floor. I play all five different versions of Microsoft Solitaire to keep my mind healthy. I compete over the phone with my sister and brother-in-law and I win over half of the time which is good because I am 72 years old and they are both 8 years younger.
At first, I won most of the time. Now, it is too difficult to scan my vision across a very wide but very short screen with very small print. I have to keep moving my head from left to right constantly because the lettering and the height are so small that I can't see the entire screen at once.
I haven't won a single game which is extremely frustrating AND depressing for an elderly person. If you want to call me about this, my cell phone number is (909) ****. You may have to leave a message with the phone number for me to call you back. Hopefully, someone does contact me but I am not holding my breath since customer service does not seem to be very good, any more.
+19Reply
Nick T.02 December 2021 00:14
Oh you MAD mad, poor laptop.
+5Reply
Eli S06 March 2022 08:29
It sounds like this just wasn’t a good fit for you. The XPS comes in 15” and 17” options as well. Anger management work might help as well it seems…
